8 Steps to Improve Problem-Solving Skills for the Workplace

8 Steps to Improve Problem-Solving Skills for the Workplace When employers are surveyed about the most important soft skills for employees, problem-solving almost always tops the list.Problem-solving is a universal job skill. In any line of work, challenges will arise.In my company, Transizion, my team and I solve problems each and every day. Weve built our skills to tackle all types of obstacles. But its a time-consuming process that you need to be committed to.Strong problem solvers can expertly navigate unexpected issues. They also find creative solutions that improve processes and make them more efficient.Boosting your problem-solving skills will make you a more effective employee and a more competitive candidate.So, how can you get started?Try the simple activities below to become a problem-solving pro.1. Play Games That Stimulate the BrainChallenge your brain with logic puzzles, sudoku, chess, or a Rubiks cube. These brain teasers require both analysis and lateral thinking. Lateral thinking means solving problems with a more creative ap proach.Youve probably heard the term Use it or lose it. When we dont confront challenges or think creatively, our ability to do so declines.On the plus side, our brains are neuroplastic. They shift and change in response to our experiences and activities. When you consistently stimulate your brain with logic puzzles, your neural pathways become faster, stronger, and smarter. Solving problems becomes easier.2. Stay ActiveThey say the best exercise for the brain is exercise. Numerous studies suggest that exercise positively impacts memory and thinking skills.In fact, regular aerobic exercise boosts the size of the hippocampus, the area of the brain involved in learning and memory.Exercise also reduces stress and anxiety while improving mood and sleep. Naturally, this results in clearer thinking.Dancing, yoga, and strategic, fast-moving sports like soccer have also been shown to strengthen cognitive skills.If you want to improve your ability to solve problems, get up and get moving!3. Observe How Others Solve ProblemsDo any of your colleagues have strong problem-solving skills? Its helpful to observe their process and take note of how you can improve your own skills.If possible, ask some of your more experienced co-workers about their problem-solving process.Is there a specific way they approach problems?How have they honed their skills?Do they have tips for improving your abilities in this area?4. Learn a Problem-Solving ProcessOften, out-of-the-box thinking is the best way to find new, innovative solutions to workplace problems. But having a clearly defined process is a great way to start improving your skills.Heres a typical problem-solving process you can practice:Define the problem. What is the problem? Who or what is it affecting? How serious is the problem?Determine what caused the problem. When did this problem occur? Why and how did it happen? Are you missing any information? If so, how can you gather more info?Brainstorm solutions. What are some potenti al solutions to this problem?Evaluate your options. What are the advantages and disadvantages of each option? Can any of these options be combined? Which option(s) would most likely lead to your desired results?Choose an option. Why is this solution the best one? How will you put the solution into action?Measure outcomes. What results are you hoping for? How will you know when the problem has been solved? Is your solution working? If not, what other options will you try?If you often feel overwhelmed by challenges, this structured process can help you tackle them one step at a time.Need a CIA-approved problem-solving hack? Try the Phoenix Checklista handy tool CIA agents use to tackle unexpected problems!5. Focus on SolutionsWhen we focus too heavily on a problem, our brains struggle to find solutions. Focusing on the problem activates negative thinking. In turn, negative thinking stimulates the fight or flight responseor emotional reactions such as blaming.Your brain power then goes to answering questions like: Why does dumb stuff like this always happen? Whose fault is this? How can I prove its not my fault?Instead, save your energy for the important question: How can I solve this problem?Remain calm. Once youve defined the problem, move on to solution-focused thinking. Instead of getting upset or finding fault, search your brain for helpful answers.6. Ask Why?Asking, Why? can help you get to the root of the problem and find an effective solution.Lets say your problem is that youre frequently late to work. Why?You always turn off your alarm, telling yourself, Ill get up in five more minutes. Why do you have difficulty getting up when your alarm goes off?You dont get enough sleep. Why?You stay up too late. Why?Maybe its because you drink too much caffeine during the day. Or you spend too much time scrolling through social media in bed.Now, you can find a solution.Have a cut-off time for caffeine and social media. Then youll sleep better, which will make it eas ier to get up in the morning and arrive to work on time.Of course, this is a simple example. But asking why can always help you discover the root cause of an issue. And unless youre addressing the root cause, you cant truly solve the problem.7. Try a Brain DumpWhen brainstorming, a brain dump is usually the way to go. We often second-guess ourselves with thoughts like, Im not sure this will work, or, Maybe this idea is stupid.With a brain dump, you list everything that comes to mind. Literally. All of it. It doesnt matter if its silly or unreasonable or just plain impossible. The goal is to stimulate creativity.Ask yourself What if or Imagine if instead of shutting down your thought process with negativity.Once youve recorded all your ideas, sift through them to find the best options.8. Seek Out Opportunities to Solve ProblemsPractice may not make perfect, but it certainly makes progress. Improve your problem-solving skills by practicing them consistently.Look for opportunities to s olve problems. Ask to join or sit-in on brainstorming sessions. Volunteer for new projects and put yourself in new situations.Start approaching everyday challenges with a what if mentality. Seek fresh ideas and solutions, and jot them all down in a journal.Over time, youll become more comfortable making decisions and more adept at solving problems.So, what do you think?Whats a major problem or challenge youve tackled at work? How did you solve it?What tips have helped you improve your problem-solving skills?Lets talk about it!